This idea is one in a series of ideas generated at the Global Hack for Good in Silicon Valley powered by Ericsson and Refugees United.
One current problem with the USSD system is that there is a 3 minute session timeout, making it difficult for users to type a message to other potential connections with enough fidelity before getting kicked out of the system.
Our solution to the problem is to provide a “Messaging Wizard,” which only requires users to select from up to 4 options, or type single words. The bulk of the message is templated, allowing for greater message fidelity without running into the session timeout issue.
An example (where the user is only responsible for typing the underlined words): “I am looking for my sister, Duni.”